Compare freeforumsSupportSuite fixes blank Yahoo email problem... finally?
Fri, 01 Sep 2006 09:22:57 -0400
After being first reported in April of 2006 (in this forum post), Mahesh Slaria from Kayako told the community how to fix this problem by changing some code (it is not fixed in the current stable build).
For a while now we've had customers with @yahoo.com email addresses complaining about receiving blank emails from our ticket system... after looking at the Kayako forums (we use Kayako support-suite) we found that other Kayako customers were experiencing this as well.
Finally, around 4-5 months later we get a solution:
"Blank email issue is just due to HTML encoding, you can change 'html_encoding' to '7bit' or '8bit' in en-us.php at locale folder of SupportSuite."
Sure enough, we tried it out and it fixed the problem!
Cage TechThu, 29 May 2008 12:55:27 EST
We are looking for people who want a career in system administration who want to be the best in the business. Monday through Friday 8:00 am - 5:00 pm PST.
Local candidates only for either the Los Angeles Data Center office, the Riverside Data Center, or the Las Vegas Data Center.
Description:
1. Rack Servers
2. Format Servers
3. Make Cables
4. Expands knowledge of technical services department and fills in where needed.
5. Performs miscellaneous job-related duties as assigned
Skills:
* Organized
* Basic office software programs | MS Office.
* Knowledge of Internet and email correspondence.
* Ability to communicate effectively, both orally and in writing.
* Ability to work productively and efficiently to meet deadlines and quotas with minimal supervision.
* Attention to detail.
* Ability to work in a team environment as well as independently.
* Ability to strictly maintain confidential data.
* Experience with Linux and Windows Server 2003 helpful
* Experience with server hardware helpful
Server Resources for Peaks in Traffic
New article about geek hostingSun, 01 Jan 2006 07:20:52 EST
I just wrote a new article about geek hosting. It explains what geek hosting is and takes a quick look at different geek hosting alternatives.
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